Frequently Asked
Questions
Our mission is to bridge a divide between fit and function while empowering people to embrace the new normal with personal strength, communal respect, and a good smile.
Our masks are handmade in Thailand by custom tailors with years of experience in the high-end apparel industry. COVID19 forced our partners to close their traditional apparel business. Today, we are proud to be working with them to produce our masks and help retain their employees during this challenging time.
This is not a medical-grade mask or Personal Protective Equipment (PPE) and is not intended as a replacement for medical-grade personal protective equipment or other recommended measures to stop the community spread of any viruses including social distancing, washing your hands and refraining from touching your face
This is not an FDA approved product. This product makes no claims of antimicrobial protection, antiviral protection, particulate filtration, or infection prevention or reduction.
This product is not intended for use in a medical setting
This mask should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
Our masks are made from three layers of high quality 100% cotton fabric. We use special weave that results in a diagonal ribbing making our masks much softer.
Yes. The masks were designed from high quality fabric and can be washed and reused multiple times.
Wash by hand or on delicate in cold water cycle using mild detergent. Air dry only and hang by cord to reshape. If desired, reshape with warm iron by lying mask flat on an ironing board, and with outer layer facing up, lightly press each side of mask to remove wrinkles. Do not iron label. Do not bleach. Dry cleaning not recommended. Some shrinkage may occur after wash.
For safety concerns, all sales are final. No refunds or exchanges allowed. Each mask is inspected for quality assurance prior to shipment.
No. For adults, the Bonrisu masks are single size with adjustable elastic bands. There is a dedicated kids mask available.